Tree Valleys terms and privacy notice
Version 2026-11-12.1
Who we are
Tree Valleys is run by Bournemouth Digital Limited, Unit 6, Westbourne Business Centre, Bournemouth BH4 9AB, United Kingdom ("we", "us"). We are the controller of the personal data described here. Contact us at hello@treevalleys.com.
Playing without registering
You can play every event as a guest. A guest's results, medals and settings are kept only in their own browser. We do not collect a guest's name, email or other details.
Counting visits
We count how many people visit and which events are played, so we can see how the game is doing. We do this ourselves, on our own server, with no cookies and no outside analytics company. To count each visitor once a day we keep a scrambled code made from the visitor's internet address and browser type. It cannot be turned back into either, and it is deleted at the end of the day. What we keep after that is totals only: visits per day, the site a visitor came from, device type, browser language and runs per event.
Playing as a guest
You can play without registering. Your best results, medals and settings are then saved in your own browser, not with us, and they go if you clear your browser data.
So that we can see how the game is used, we keep a record of the runs guests play: the event and level, the result, how long the run took, whether it was finished or quit, whether it was on a phone or a computer, and whether the guest went on to register that day. We do not keep a name, an email address, your internet address or anything that identifies your device, and nothing is stored on your device for this. To group one guest's runs together during a day we use the same scrambled code described above. At the end of the day it is replaced with a plain number, such as "guest 7", so the record can no longer be linked to you, and a visit on another day is counted as a different guest. We delete these records after 90 days. Our legal basis is our legitimate interest in understanding and improving the game.
What we collect when you register
| Information | Why we use it | Legal basis |
|---|---|---|
| Display name and country | To show you on the leaderboards with your flag | Providing the service you asked for |
| Email address | To identify your registration and contact you about it | Providing the service you asked for |
| One-time sign-in codes | To let you sign in on another phone or computer. We email a code and a link to your registered address. They work once and stop working after 30 minutes | Providing the service you asked for |
| Age group | To confirm you are old enough to register and to keep marketing to adults only | Legal obligation and legitimate interests |
| Whether you ski or snowboard, and whether you plan to visit the mountains this season (both optional) | To understand our players and, if you opt in, to make offers relevant | Legitimate interests; consent for marketing |
| Your results in each event | To run the leaderboards and daily challenge | Providing the service you asked for |
| Your marketing choices and when you made them | To keep a record of your consent | Legal obligation |
A random player ID is stored in your browser so the game recognises you on that device.
Marketing
Marketing is optional, is offered to adults only, and the box starts unticked.
- News and offers from us. If you tick the box we will email you about Tree Valleys. These emails may include offers from companies we work with: ski resorts, winter sports brands and heating brands. The first of these is Rio Heating.
- We send the emails ourselves. We do not sell, rent or pass your name, email address or answers to those companies. They only learn who you are if you choose to contact them or take up an offer.
- What we may tell them. We may give a company totals that identify nobody, such as how many people saw its offer.
You can withdraw your consent at any time by choosing Edit on the game menu and unticking the box, or by emailing us. Every marketing email will also include a way to unsubscribe.
Children
You must be 13 or over to register. Under-13s can play as guests, and we do not knowingly collect personal data from them. We do not send marketing to anyone who tells us they are under 18.
Who sees your data
- Your display name, flag and results are public on the leaderboards.
- Your other details are seen only by us, by Amazon Web Services, which hosts the site and sends our emails for us from data centres in Ireland. We do not share them with anyone else.
We do not sell your data.
How long we keep it
We keep your registration until you delete it, or until 24 months after you last opened the game, whichever comes first. After that your registration, results and league memberships are deleted automatically.
Your rights
You can see and change your details by choosing Edit on the game menu. Choosing "Delete my details" there removes your registration and all your results from our records straight away.
If you no longer have the phone or browser you registered on, use the delete my details page: we email you a link that removes everything.
Every marketing email has an unsubscribe link. Using it stops our marketing emails at once, and you can keep playing.
When you register we email you a link to confirm your address. We only use an address for marketing after it has been confirmed.
To keep the leaderboards fair we store, with each result, the course it was played on, when the screen was pressed and how long the run took. We use your internet address briefly to limit misuse and do not store it with your registration.
You also have the right to ask for a copy of your data, to have it corrected, to object to how we use it, and to withdraw consent. Email hello@treevalleys.com. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk.
Terms of use
- Tree Valleys is provided free, for fun, with no guarantee that it will always be available.
- Tree Valleys is an independent game. It is not affiliated with, sponsored by or endorsed by Les 3 Vallées or any ski resort.
- Choose a display name that is not offensive and does not impersonate anyone. We may rename or remove registrations that break this rule.
- Results that have been tampered with may be removed from the leaderboards.
- These terms are governed by the law of England and Wales.
Changes
If we change this notice in a way that affects your choices, we will ask you to confirm them again.